‘So what do you do? What exactly is Sustainable Operational Excellence?’

Here’s my answer: ‘We help people to change their habits: Unleash & Engage helps people understand why they behave the way they do, helping them to see what the future could look like, coaching them to create new habits, and then working alongside them to embed these habits, instilling the…
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A clear vision is at the start of enterprise wide Lean transformation

Working with the Management Board at BAE Systems – Aircraft Manufacturing. The Unleash & Engage team used the Visioning Framework to lead the board and senior managers through a vision development process to generate a powerful image of the future. This unique Visioning Framework includes a four-stage process; Prepare, Develop,…
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Achieving Transformational Change in Real Life for Lexus

A leading thinker and practitioner of Lean, Lexus approached Unleash & Engage founder; Mark Gregory to speak about Transformational Change in Real Life. Mark presented to the Sales & Marketing teams from Lexus giving practical insights on leading transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communicating,…
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Approaches to Change – 3: No Involvement Means…

“Without involvement, there is no commitment. Mark it down, asterisk it, circle it, underline it. No involvement, no commitment.” Dr Stephen Covey. Article by Mark Gregory: Over the years I have been involved in many change programmes both on the receiving end of the change and leading it. When on…
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Approaches to Change – 4: The Buzz Light-year Effect…

"Effective communication is 20% what you know and 80% how you feel about what you know" Jim Rohn. Communicate and Engage to Infinity and Beyond! Article by Mark Gregory: I have never come across a single person who has been associated with change, in one form or another, that has…
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Design, Development and Delivery of Vision for the Future F35 Programme

Working with the Management Board on the future sustainment of the F-35 was an exciting project for the Unleash & Engage team.   F-35 is one of the world's largest defence programmes. Led by the US, with participation from the UK, Italy, Netherlands, Australia, Canada, Denmark, Norway and Turkey, it is…
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Engagement generates productivity: Engagement feels great.

Being part of a high performing team feels good: you know the expectations; you know the status and you know that you are growing. Results flow. All of the 12 steps described over the past blog posts are not revolutionary. In fact, much of what I have described is well…
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Good news – Our new Dutch office is now open!

As we expand our programmes in the Netherlands and add new members to our gang, the new office in Keizersgracht, Amsterdam is the next step forward and will be our base for mainland Europe operations. If you would like more information or interested in joining our gang, please get in touch.
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Mark presents for Toyota on Lean

Founder of Unleash & Engage Mark Gregory has extensive business transformation experience, developing his early career at Toyota; often considered the leading exemplar of Lean in the world. Participating in their renown Lean Philosophy programme, Mark has continued his work with Toyota and was asked to provide a Keynote motivational…
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Sustainable Operational Excellence Steps 1-6

Step 1. Foundations for Success: Learning to be proactive. By understanding the habits, you have and why they exist, you’ll understand that changing these habits will create huge opportunities. We must think about the neuroscience associated with how we build habits and how we get them to stick. This is…
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Sustainable Operational Excellence Steps 7-12

Step 7. Problem Solving: Increasing performance every day. As creating standards (step 5) becomes habitual, you will find that problem solving accelerates. There are hundreds of problem-solving philosophies, techniques and training courses out there. Just try to understand the cause, concern and countermeasure. Let the team tackle their problems. Solving…
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Transforming your performance through Organisational System Design

As Aristotle said: ‘We are what we repeatedly do. Excellence is therefore not an act, but a habit.’ The highest performing companies are those that thoughtfully design their organisation so that the sum of its parts all contribute to building and reinforcing those habits. Alex Lewis from Unleash & Engage…
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Unleash & Engage teams up with ASE to ‘Create Amazing’ for Lexus

Using Unleash & Engage’s expertise in business transformation and change in partnership with the Academy of Service Excellence, we designed and delivered the “Create Amazing” programme for automotive manufacturer Lexus. This unique customer service programme focused on great service excellence and how to invoke and manage a change in service…
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Unleash & Engage wins contract with Babcock International

We’re delighted to have been awarded a contract, with Babcock International to help build further levels of Sustainable Operational Excellence (SOE) across the organization. With extensive experience in the Defence sector, the U&E gang are looking forward to continuing our successful work with the market leader. Alex Lewis, Director of Unleash…
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We’re now members of the Management Consultancies Association (MCA).

We're pleased to announce that we're now members of the Management Consultancies Association (MCA). The MCA is the voice of the consulting industry and the representative body for the UK’s leading management consulting firms.  Engaging in public debate with businesses and government on topical issues, championing the positive force of…
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Working with National Instruments

A bit more information is shown below.  However, we can arrange for you to speak directly to National Instruments, who can share more information and explain the successes they are achieving and sustainable improvements. Contact Mark to discuss 07793 422 438. Our work with National Instruments started with the design, development…
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UK Office: Manchester, USA Office: Leesburg, Virginia, Dutch Office: Keizersgracht, Amsterdam.
Unleash & Engage refers to the global organization, and may refer to one or more, of the member firms of Unleash & Engage Limited, each of which is a separate legal entity. For more information and to conatct us, please click here.
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