Reaching New Horizons – Achieving Sustainable Operational Excellence

Reaching New Horizons – Achieving Sustainable Operational Excellence

Our exciting journey with Horizon Platforms was a great success, the work we did is explained below; the transformational result was that through this work Horizon developed a capability for sustainable operational excellence. Their success continues and at its heart is a powerful image of the future, a truly engaged team and from this customer service excellence and business growth.

In a nutshell, our work with Horizon Platforms included:

Vision Development

Working with the Senior Management Team. Using the Unleash & Engage Visioning Framework, we led the team through a vision development process to generate a powerful image of the future for Horizon.

Scorecard Development

Working with the Management Board, we trained the concepts of Hoshin Kanri (policy deployment) methodologies. Post training, we supported the implementation and deployment of a balanced scorecard, creating clear business objectives and accountability.

Development of Lean Manufacturing Facility

Using the Unleash & Engage New Product Introduction (NPI) Model, we worked with Horizon’s facilities team to develop the Greenfield Service Manufacturing Facility.

Lean Training

Working across the entire enterprise with various functions, establishing and implementing a Lean Tools Training Programme. Developing a foundation of lean knowledge upon which the organisation can grow.

Lean Enterprise Diagnostic

Using the Unleash & Engage Lean Enterprise Diagnostic, we undertook enterprise-wide assessments of the organisation, creating a current state view of the enterprise’s lean maturity.

 

 

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