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12 Steps To Achieving Sustainable Operational Excellence

Achieving Operational Excellence. What does this actually mean? I guess that it means different things to different people. To me, it means ‘flow’. There is no magic wand or quick fix for Operational Excellence, nor can somebody else put in the hard miles for you and hand you it on…
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7 Habits for the Marshall Leadership Team

So, you can read the book, which we highly recommend, but then once you’ve done that you’ll realise getting a large team of people to follow it is another matter.   Part of our work with Marshall, focused on the delivery of a 7 Habits of Highly Effective People programme across…
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A clear vision for leading food manufacturer MWBrands

MWBrands was set up in 2006 when H.J. Heinz sold its European Seafood Business and is now one of the leading ambient seafood businesses in Europe selling products mainly in the UK, France, Italy, Ireland and the Netherlands. Brands include John West, Mareblu, Hyacinthe Parmentier and Petit Navire. Our work…
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A third of the UK workforce is disengaged!

A third of the UK workforce is disengaged, costing organisations billions of pounds annually. Most businesses want to increase productivity but they miss the key factor: employee engagement. How can this be measured and how do you find out the impact on your business? Unleash & Engage have created the…
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Academy of Service Excellence focuses on Transformational Change in Real Life

A leading speaker on Sustainable Operational Excellence, Mark Gregory presented at an Academy of Service Excellence conference on Transformational Change in Real Life. Mark’s keynote presentation shared practical insights on transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communicating, creating new Sustainable Habits and dealing with Loneliness.…
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Achieving Operational Excellence. What does this actually mean?

There is no magic wand or quick fix for Operational Excellence, nor can somebody else put in the hard miles for you and hand you it on a plate.  What we have managed to do at Unleash & Engage is distil the very essence of Operational Excellence, built a 12-week…
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All You Need Is Love

It is perhaps not the context that inspired the Beatles classic but in employee engagement, it really is all you need (well sort of)… Article by Mark Gregory: I was reading a really interesting and fantastically challenging article on the Forbes website recently. The article was written by a business…
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Applicable Development

Article by Mark Gregory: As I go about my daily activity I can’t help but notice (as I am sure you can’t) the ever-increasing use of technology as part of our daily routine. How the human race has gained a new appendage that is morphing into an extension of our…
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Approaches to Change – 1: If You Want a Different Result…

“Recognise that the world is changing and the future looks very different from the past. What worked in the past may now be obsolete. A new future requires new ideas and perspectives.” B J Gallagher Hateley Article by Mark Gregory: There has been much written on the subject of change…
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Approaches to Change – 2: Logic and Emotion in Equal Quantities…

“By why, I don’t mean profit, that’s the result. By why, I mean what's your purpose why are you doing what you do?” Simon Sinek Article by Mark Gregory: Over the years I have been involved in many change programmes both on the receiving end of the change or leading…
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Couravel: Value Stream Mapping

Working with the Couravel Leadership Team we Designed and delivered a value stream mapping programme for use within their client base. This enabled them to establish a complete market offering delivering interstate value adding processes and robust implementation plans within complex organisations. A Value Stream Mapping 'Train the Trainer' Programme…
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Foundations for success – Unleash & Engage North America is open for business

Being involved in the expansion of Unleash & Engage into the United States is the realization of a long-held dream. As CEO, North America, it is an honor and a privilege to be working in a country that holds strong to the belief that anything is possible. And, as a…
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How To Solve A Problem Like The British Housing Market

The Government have set a target of providing one million new homes by 2020 (according to the Sunday Telegraph) and have indicated that there is a key role for new ‘prefabricated’ homes. Having worked with a Modular Housing company for the past year (Prime Structures), we have been in a…
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Identifying aspiring Head Teacher’s to take on new positions

“Unleash & Engage really helped us to unleash the potential in our great team.  The approach taken has received fantastic feedback, the teachers feel it’s theirs because it is.  This approach is different to how the archdiocese has previously worked with other consultancies and shall be the approach taken for…
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Lean and the Real Customer – Part 1

Article by Mark Gregory: As I go about my daily business, like most people, I am continually exposed to varying levels of customer service from fantastic to (as Buzz would say) awful and beyond! Unlike most of the people around me though, I wonder whether the proprietors of this service…
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Lean and the Real Customer – Part 2

Article by Mark Gregory: So engage the employee and it makes a difference to your customer which makes a difference to you profit. Not rocket science I hear you say! Agreed. So why don’t you do it then or worse why do you pretend you do it? A service culture…
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Lean Construction Knowledge Development

Working with Senior Leadership Team for Europe, developed lean knowledge and expertise in support of a major construction programme. Working collaboratively with ARCADIS we supported the development of their understanding of lean for construction, helping them deliver an approach for the benefit of their and their client’s business. Our work…
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Making Online Training Interesting

Article by Mark Gregory: Webinar’s have become increasingly popular mediums for training but whenever I have attended a webinar I have left disappointed. I don’t seem to find it as easy to connect to the presenter (or perhaps their style does not suit) and the material never leaves a lasting…
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Management Leadership Programme for DATUM

Unleash & Engage developed and delivered a front-line leadership programme focused on practical techniques to create relationships and develop solutions to support day to day business activity at Datum. The programme focused on strengths and current team dysfunctions working closely with the DATUM team we established a sustainable basis for…
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Mark dispels the common myths about ‘Lean’.

Ever since Toyota made great strides in business performance using their ‘Lean’ approach the manufacturing industry has been trying to work out more about ‘Lean’ and how to capitalise on this approach. Founder of Unleash & Engage Mark Gregory developed his early career at Toyota where he undertook their renown…
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Mark speaks at the Annual European Manufacturing Strategy Summit

Founder of Unleash & Engage Mark Gregory has extensive business transformation experience, developing his early career at Toyota where he undertook their renown ‘Lean’ programme in Japan. Now a leading authority on ‘Lean’, Mark works closely with large complex organisations to help them understand and achieve sustainable operational excellence. Speaking…
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Mark talks about achieving Real Change in Real Life

A leading speaker on Transformational Change, Mark Gregory presented at a James Walker dinner on Transformation Change in Real Life. Sharing practical insights to leading transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communications, New Habits and Loneliness. When Mark talks about transformational change it doesn’t follow…
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Mark talks about Transformational Change in Real Life

Gibbs & Dandy approached Unleash & Engage founder, Mark Gregory; a leading thinker on Sustainable Operational Excellence and an experienced practitioner of Lean, to speak about Transformational Change in Real Life. Mark gave a keynote presentation to the Gibbs & Dandy team sharing practical insights on leading transformational change.  Focusing…
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Motivation for DW Support Services on Transformational Change

A leading thinker and practitioner of Lean, DW Support Services approached Unleash & Engage founder; Mark Gregory to speak about Transformational Change in Real Life. Mark provided a pre-dinner motivational speech giving practical insights on leading transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communicating, creating new…
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My Top 10 Reflections from the Last 5 Years

Article by Mark Gregory: Many thanks to all of you who took the time to wish me congratulations on our 5-year anniversary of the incorporation Unleash & Engage. It certainly has been a whirlwind journey, from sitting in my dining room wondering what my business future would hold to creating…
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Our thoughts on change:

Alex recently presented to a conference of global HR Directors in New York on the Unleash & Engage 5 Key Insights on Change. C-Suite leaders from organisations such as Ford, Honeywell, Boeing, Northrup Grumman, Johnson Controls, Arcelor-Mittal and Georgia Pacific heard Alex talk about Unleash & Engage’s take on productivity…
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Reaching New Horizons – Achieving Sustainable Operational Excellence

Our exciting journey with Horizon Platforms was a great success, the work we did is explained below; the transformational result was that through this work Horizon developed a capability for sustainable operational excellence. Their success continues and at its heart is a powerful image of the future, a truly engaged…
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Reshaping Jewsons competitive strategy

Over the course of a year, we worked with UK Building distribution giant Jewson to redesign their organisational system.  Starting with the Executive Team we reshaped their competitive strategy, focusing on a re-defined customer value proposition.  With this new focus, we worked alongside front line leaders, functional experts and specialists…
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Staff Talk But Are You Listening?

‘How was work today?’ One of the most common questions asked when someone arrives back home in the evening. Your staff will naturally be talking honestly and openly about work to their friends and family, maybe even their co-workers but do they talk honestly to you? The answer is no…
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Tata Steel’s story so far

We’re glad you want to find out more about our work with TATA We can also tell you that we overachieved our promise of double-digit productivity benefits and that we’re actively working with TATA today. However, if you were the CEO of TATA I’m sure you would want to protect…
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The Employee Engagement Conundrum explained at the Employee Engagement Conference

Founder of Unleash & Engage, Mark Gregory, is a leading thinker and practitioner of Employee Engagement, so it was a natural fit when Kent County Council approached him to speak at their Employee Engagement Conference. Mark’s keynote presentation titled the ‘Employee Engagement Conundrum’ gave practical insights into the key enablers…
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The real story on ‘Lean’ for Airbus

Founder of Unleash & Engage Mark Gregory has extensive experience of transformational change, developing his early career at Toyota; often considered the leading exemplar of ‘Lean’ in the world. Participating in their renown Lean Philosophy programme in Japan, Mark then went on to develop his career at BAE Systems before…
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Transforming your performance through Organisational System Design

As Aristotle said: ‘We are what we repeatedly do. Excellence is therefore not an act, but a habit.’ The highest performing companies are those that thoughtfully design their organisation so that the sum of its parts all contribute to building and reinforcing those habits. Alex Lewis from Unleash & Engage…
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Value Stream Mapping for Department for Environment, Food & Rural Affairs

Value stream mapping is a tool commonly used in lean continuous improvement programmes to help identify, understand and improve the material and information flow within organisations. Value Stream Mapping captures and presents the whole process from end-to-end. Unleash & Engage worked with the Department for Environment, Food & Rural Affairs,…
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Warburtons talks Leadership & Engagement

A leading speaker on Sustainable Operational Excellence, Mark Gregory presented to the Warburtons Annual Leadership Lunch & Awards Ceremony on Leadership & Engagement.  Sharing practical approaches to leadership for employee engagement.  Focusing on Difference, Logic & Emotion and Involvement. When Mark talks about transformational change it doesn’t follow the usual…
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YOU are the Cause of Britain’s Productivity Problem!

Here’s a depressing fact – British workers are the least productive in Europe. Add to this that we also work the longest hours and the picture looks pretty bleak. Article by Greig Walker: Why is this? The answer may surprise some of you – it’s because of their Boss. That’s right…
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